VMS Billing Team Lead (2023-2781) job in Remote

ROLE AND RESPONSIBILITIES

Drive &Problem Solving and Decision Making

• Act as a subject matter expert in all stages of the VMS billing process including, but not limited to account reconciliation, dispute management and collections
• Lead new hire and ongoing team training, reinforcing ProLink’spolicies and procedures as needed
• Coach and mentor team members to drive performance through side-by-sides, weekly audits,and timely feedback
• Utilize advanced Excel skills to prepare weekly specialized reports for VMS billing, reconciliation,and time entry
• Act as a primary escalation point for operational issues in the team
• Complete weekly billing
• Maintain extensive knowledge of the reporting and resources available in each relevant VMS portal

Communication & Collaboration

• Coordinate with VMS billing managers to improve processes and build efficiencies on the team and across team within the organization
• Create and maintain training materials and job aids
• Perform other duties as assigned

MINIMUM POSITION QUALIFICATIONS/EDUCATION

• Healthcare staffing experience
• Associate Degree in business, accounting or related field or equivalent combination of experience and education
• 2+ years of billing experience
• Strong leadership skills and critical thinking ability
• Detail-oriented, highly organized and able to establish priorities, meet deadlines, and manage a large volume of detailed work
• Ability to read and interpret contracts to discern billing and timekeeping requirements
• Excellent interpersonal communication skills and the ability to professionally and confidentially manage sensitive employment issues
• Demonstrated partnership skills and strong service orientation
• Proficient in Microsoft Office applications; embraces and adapts to new technology
• Ability to excel in a fast-paced team environment

PREFERRED QUALIFICATION

• Prior team leadership or supervisory experience
• 2+years of VMS billing experience

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