Director of Clinical Talent Experience (2023-2814) job in Remote

ROLE AND RESPONSIBILITIES

• Lead the development of ProLink’s clinical concierge model, services, and resources to achieve company and clinical objectives
• Serve as a resource throughout the organization and with clients to advance and improve the practice environment supporting clinical excellence
• Oversee development of recruitment, engagement, performance management, and retention programs, including the expansion and enhancement of existing loyalty program
• Engage and consult with internal clients to support engagement and fulfillment goals
• Oversee partnership with Compliance team to ensure safety and quality standards are held or met, includes board reporting and follow up
• Provide guidance on appropriate sources of data and technology to support team members in making decisions and proactively mitigating risk
• Provide direction to health care providers on specific requirements using industry knowledge
• Use knowledge of processes and collaborate with external vendors to bring world class experiences that support, engage, and retain clinical talent as needed, from a personal and regulatory perspective
• Analyze data to assess recruitment and retention initiatives and enhance talent experiences
• Serve as a champion for the evolution of professional practice in clinical settings as designated by national and state standards of practice
• Coordinate and lead on-call schedule in partnership with compliance and support teams

MINIMUM POSITION QUALIFICATIONS / EDUCATION

• Master’s degree in nursing, health care administration, or related field or equivalent work experience
• 10+ years of progressive leadership experience in HR, healthcare administration, nursing, or related field
• Ability to travel at least 25%
• Evidence of career progression in nursing, education, and leadership in a healthcare setting
• Evidence of career progression in team building with an ability to apply a broad understanding of the healthcare market
• Evidence of project design, implementation, and evaluation and a demonstrated ability to manage change while producing key business results
• Knowledge of healthcare industry, strategy, financing, and operations
• Demonstrated ability to work in an all-remote environment, showing independence and autonomy yet able to collaborate with subject matter experts (SME) as needed
• Demonstrated ability to build and maintain a strong working relationship with operational leaders
• Excellent written and oral communication skills to include assessment of needs, negotiation, decision making, influence, change management, and conflict resolution
• Strong systems thinking and problem-solving skills, along with coordination of efforts among internal team members
• Adaptable to balance multiple priorities, meet tight deadlines, and take accountability for deliverables
• Proficient in Microsoft Office

PREFERRED QUALIFICATIONS / EXPERIENCE

• Current RN licensure in candidate’s home state
• Experience leading clinical outcomes (i.e., safety and quality standards or patient experience and engagement)
• Experience with healthcare concierge model development and delivery
• Staffing industry experience

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