Clinical Talent Experience Manager (2023-2816) job in Remote

ROLE AND RESPONSIBILITIES

• Support the development of ProLink’s clinical concierge model and services to achieve company and clinical objectives
• Serve as a resource throughout the organization and with clients to advance and improve the practice environment supporting clinical excellence
• Manage development of recruitment, engagement, performance management, and retention programs, including the expansion and enhancement of existing loyalty program
• Utilize appropriate sources of data and technology to make decisions and proactively mitigate risk
• Evaluate and measure adherence to safety and quality standards, includes providing inputs for board reporting and follow up
• Support internal teams to reach engagement and fulfillment goals
• Improve and enhance visibility of talent retention data to drive action planning and achievement of desired outcomes
• Partner with Sales team to conduct Quarterly Business Reviews for dedicated group of clients
• Participate in leader on-call schedule in partnership with compliance and support teams

MINIMUM POSITION QUALIFICATIONS / EDUCATION

• Bachelor’s degree in nursing, health care administration, or related field or equivalent work experience
• 5+ years of nursing experience
• 5+ years of progressive leadership experience in HR, healthcare administration, nursing, or related field
• Current RN licensure in candidate’s home state
• Ability to travel at least 25%
• Evidence of career progression in nursing, education, and leadership in a healthcare setting
• Evidence of project design, implementation, and evaluation and a demonstrated ability to manage change while producing key business results
• Knowledge of healthcare industry, strategy, financing, and operations
• Demonstrated ability to work in an all-remote environment, showing independence and autonomy yet able to collaborate with subject matter experts (SME) as needed
• Demonstrated ability to build and maintain a strong working relationship with operational leaders
• Excellent written and oral communication skills to include assessment of needs, negotiation, decision making, influence, change management, and conflict resolution
• Strong systems thinking and problem-solving skills, along with coordination of efforts among internal team members
• Adaptable to balance multiple priorities, meet tight deadlines, and take accountability for deliverables
• Proficient in Microsoft Office

PREFERRED QUALIFICATIONS / EXPERIENCE

• Exposure to healthcare concierge models and delivery methods
• Staffing industry experience