ROLE AND RESPONSIBILITIES
Strategy & Planning
- Serves as an Executive Leader to ensures that technology plans are aligned with the overall IT business plans and strategies
- Provide end to end services and innovative scalable solutions to support strategic operational planning
- Provide strategic direction for functional technology operations that
- Maintain deep connectivity with internal and external customers and the company’s broader market, to optimally shape plans and action
- Recruit and develop a high-performing development organization that continues to meet and exceed the evolving needs of the company
- Measure effectiveness of teams through definition of operational metrics with clear visibility
- Enhance teams’ effectiveness and efficiency through new tools and technology
- Perform other duties and responsibilities as required, assigned, or requested.
Develop & Deliver
- Champion an Agile Product Development Life Cycle approach in coordination with company leadership
- Oversee technical product development while developing a highly collaborative relationship with Infrastructure and Operations teams to minimize waste and accelerate value for customer delivery
- Develop and implement product and technology-related strategies to maximize company revenue, profit and/or meet long-term business objectives
- Collaborate with Marketing/Experience, Sales, and Customer Strategy & Engagement to develop customer/prospect campaigns for growth and retention
Fiscal Responsibility
- Oversee the development and management of near-term and long-term (multi-year) product roadmaps, as well as their underlying visions, strategies, and business cases
- Oversee a large capital and operating budget ensuring a high return-on-investment for all product investments
Product Innovation
- Serves as the executive leader of the application teams within IT responsible for new and custom product management and innovation, all driving towards user-centric product design and rapid delivery
- Assess and identify technology capabilities that address key market opportunities within the context of care transitions and/or fringe innovation
- Inspire customer-centric product build across the company through deep collaboration and reinforcing a company-wide culture of gratitude towards our customers.
MINIMUM POSITION QUALIFICATIONS / EDUCATION
- Bachelor’s degree is mandatory, preferably in a business-related discipline
- 7+ years’ experience in a leading SaaS organization with Product leadership responsibilities
- Ability to manage and influence through persuasion, negotiation, and consensus-building
- Deep technical and business expertise as it relates to the design and delivery of technology products and software
- Strong empathy for customers and passion for growth
- Analytical and process-oriented mindset
- Experience in healthcare related field required
- Must be a collaborator and able to work collaboratively with internal and external team members
- Must be process and systems oriented to lead functions optimally
- Must be able to keep track of multiple moving parts and overlapping initiatives
- Deep understanding of value drivers in recurring revenue business models
- Ability to manage and influence through persuasion, negotiation, and consensus-building
- Enthusiastic and creative leader with the ability to inspire others
- Excellent communication and presentation skills
- Must be highly organized and possess strong planning skills
- Capacity to analyze/manage/understand big data
PREFERRED QUALIFICATIONS / EXPERIENCE
- Experience in the staffing industry and virtual environment
Internal Job ID: 190
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.