Role Type: Operations

*This position is onsite in Buffalo, NY.

Job Summary
The Talent Experience Clinical Supervisor role is within Prolink’s Clinical Solutions organization. This position partners with internal and external stakeholders to serve as an onsite liaison and resource for clinical external talent on assignment.

Role & Responsibilities

  • Create a direct connection between the Prolink team and clinical external talent on designated client site to influence clinical competence, growth, rewards and recognition, and overall world class experiences
  • Serve as a resource throughout the organization and with client to advance and improve the practice environment supporting clinical excellence
  • Support development of recruitment, engagement, performance management, and retention programs, including the expansion and enhancement of existing loyalty program
  • Act as a liaison between Prolink and the house supervisor
  • Proactively make leader rounds with all stakeholders at client site
  • Establish relationships with clinical external talent to promote evidence-based practices, assess available resources, and develop programs to enact optimal solutions
  • Support clinical orientation, includes teaching content gaps
  • Understand facility policies and procedures, including safety and quality standards, to evaluate, measure and ensure adherence and enforcement to facility-specific metrics
  • Utilize appropriate sources of data and technology to make decisions and proactively mitigate risk
  • Collect and analyze talent retention data to drive action planning and achievement of desired outcomes
  • Support Quarterly Business Reviews with Sales team for dedicated group of clients

Minimum Position Qualifications/Education

  • Current RN licensure in designated client state
  • 5+ years of nurse experience
  • 2+ years of charge nurse experience
  • Willing and able to be onsite with a designated client 100% of the time (site based on client needs in home state)
  • Day and night shifts as needed
  • Knowledge of healthcare industry, strategy, and operations
  • Demonstrated ability to show independence and autonomy yet able to collaborate with subject matter experts (SME) as needed
  • Demonstrated ability to build and maintain a strong working relationship with key stakeholders
  • Excellent written and oral communication skills
  • Strong systems thinking and problem-solving skills
  • Adaptable to balance multiple priorities, meet tight deadlines, and take accountability for deliverables
  • Proficient in electronic health record systems and Microsoft 365

Preferred Qualifications/Experience

  • Bachelor’s degree in related field or equivalent work experience
  • 2+ years travel nurse experience
  • Staffing industry experience
Internal Job ID: 224

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law. For more information, please review our policy and resources HERE.