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Healthcare Managed Service Provider (MSP)
ProMSP optimizes your strategy, manages your contingent labor program,
and ensures engaged, high-performing suppliers.
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One accountable partner, one total talent strategy
With ProMSP, you get a true extension of your workforce leadership. Our accountable team supports the full talent ecosystem—clinical and beyond—while continuously optimizing your strategy using data-driven, market-informed recommendations.
Service that stands out
- Dedicated, fully accountable program management teams deliver full top-down alignment
- Engaged supplier and partner network
- Clinical and compliance teams ensure a world-class talent experience
- Recruitment and delivery teams source talent at every level for every need: IRP/float pool, external agencies, travelers, permanent hires, RPO, and more
End-to-end management
- Collaborative supplier panel built around your specific requirements—every skill set included, clinical and non-clinical
- Program recommendations and execution that improve performance over time
- Clinical support capabilities where needed, including dedicated on-site clinical leadership and coaching
Transparent reporting you can trust
- Access Prolink's in-house data and business intelligence team for real-time insights
- Comprehensive workforce platform brings labor streams together: Agency, IRP, float pool, permanent, and gig
- Client-specific online dashboard with 24/7 access to market conditions and bill rate trends
- Custom reporting and quarterly business reviews that provide actionable solutions
Remarkable results
See how Prolink delivers measurable outcomes across
diverse healthcare staffing challenges.
AI-powered program delivery
Robust AI infrastructure makes ProMSP's commitments operationally possible at scale
Around-the-clock AI screening with recorded interviews and automated outreach at scale speeds up submissions and cuts days-to-fill. Fewer vacancy days mean direct cost savings for your program.
AI-powered clinical rounding flags warning signs early so issues get corrected before they cost you a clinician. Paired with the ProCare retention bonus, your best talent keeps coming back, lowering turnover and cost-to-fill over time.
Staffing AI automates license checks, credentialing, and onboarding checklists nationwide. Clinicians arrive day-one ready, which matters most during surge and backfill, and means fewer missed start dates for your facilities.
Live dashboards track program SLAs, KPIs, and supplier performance, and feed directly into your data reporting and QBRs. Full visibility means full transparency for your leadership team.
Intelligent voice and text agents engage, nurture, and screen candidates, with messaging consolidated from every channel into one platform. Higher response rates translate to better program fill performance.
A digital marketplace via Vivian and universal clinician profiles make it easier to redeploy known talent across your program. A larger talent pool reduces agency dependency over time.
Proven, sustainable success
Prolink's innovative MSP has helped health systems of
all sizes achieve their cost savings and retention goals.
Conversions and cost reduction
We focused on converting travelers into permanent staff to reduce costs and ensure continued quality of care.
- 20 travelers converted
- $3.75m saved over one year
Data-driven bill rate strategy
Using our proprietary data analytics, we proactively decreased bill rates across all skillsets while maintaining high retention and meeting all time-to-fill goals.
- 93% retention with new bill rates
- $1.4m reduction in system spend
Permanent staff and savings
To help the system save on expensive contingent labor, we converted travelers to permanent staff with a $0 buyout fee.
- 38% traveler conversion rate
- $1.9m in cost reduction
Prolink + OnCall Solutions: Locums and float pool coverage for physicians and advanced practitioners
OnCall Solutions, Prolink’s strategic locum tenens partner, shares our commitment to best-in-class service. OnCall’s reputation for clinical quality is just the beginning—they bring a new dimension of advisement, consultation, and expertise that is a true value-add for our MSP partners.
Let’s dive into your workforce challenges—together
