Direct VMS Billing Specialist (2026-3254)

JOB SUMMARY
The Direct Billing Specialist I position is within Prolink’s Finance department and partners with key stakeholders to ensure timely and accurate billing and accounts receivable activities for assigned client accounts.
 

RESPONSIBILITIES
● Complete timely invoicing for assigned accounts based upon contract specifications and client requirements
● Complete accounts receivable (A/R) tasks for assigned accounts including onboarding new clients, sending out open balance reports, and addressing/resolving invoice disputes
● Submit payroll adjustments when necessary
● Process adjustments (e.g. credits, debits) in an accurate, efficient manner to maintain accurate A/R balances
● Collaborate and communicate effectively with internal and external teams  
● Create and update Standard Operating Procedures 
● Understand and review client contracts  
● Respond timely to email requests  
● Complete root cause analysis to prevent variances 
● Work with assigned stakeholders to meet weekly cash goals
● Assist cash applications team with remit questions and issues for assigned accounts
● Perform other related duties as assigned

REQUIREMENTS 
● 2+ years of experience in a related field
● Intermediate Excel skills
● Excellent attention to detail, critical thinking, and communication skills
● Able to work independently and with a team in a virtual work environment
● Able to prioritize job duties and efficiently organize work responsibilities
● Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
● Able to use a variety of business or technical programs to complete tasks
● High level of integrity, motivation, accountability, perseverance, and alignment with Prolink’s values

PREFERENCES
● Proficiency in Workday, VMS, and Dynamics
Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process.  If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.