Clinical Talent Experience Supervisor (2025-3171) job

Location Hiring: Buffalo, NY

JOB SUMMARY
The Clinical Talent Experience Supervisor position is within Prolink’s Workforce Solutions department and partners with key stakeholders to serve as an onsite liaison and resource for clinical external talent on assignment.
 

RESPONSIBILITIES
● Create a direct connection between the Prolink team and clinical external talent on designated client site to influence clinical competence, growth, rewards and recognition, and overall world class experiences 
● Serve as a resource throughout the organization and with client to advance and improve the practice environment supporting clinical excellence
● Support development of recruitment, engagement, performance management, and retention programs, including the expansion and enhancement of existing loyalty program 
● Act as a liaison between Prolink and the house supervisor 
● Proactively make leader rounds with all stakeholders at client site 
● Establish relationships with clinical external talent to promote evidence-based practices, assess available resources, and develop programs to enact optimal solutions 
● Support clinical orientation, includes teaching content gaps 
● Understand facility policies and procedures, including safety and quality standards, to evaluate, measure and ensure adherence and enforcement to facility-specific metrics 
● Utilize appropriate sources of data and technology to make decisions and proactively mitigate risk 
● Collect and analyze talent retention data to drive action planning and achievement of desired outcomes 
● Support Quarterly Business Reviews with Sales team for dedicated group of clients
● Perform other related duties as assigned

REQUIREMENTS 
● Able to work day and night shifts onsite as needed 
● Bachelor degree in a related discipline or equivalent work experience 
● 4+ years of experience in nursing 
● 2+ years of experience as a charge nurse
● RN in designated client state
● Knowledge of healthcare industry, strategy, and operations
● Excellent communication, relationship building, systems thinking, and problem-solving skills
● Able to work independently and to collaborate with subject matter experts 
● Able to balance multiple priorities, meet tight deadlines, and take accountability for deliverables 
● Proficient in electronic health record systems and Microsoft 365
● Able to be flexible and adaptable to meet tight deadlines, deliver results, and quickly pivot based on shifting priorities in a fast-paced work environment
● Able to use a variety of business or technical programs to complete tasks
● High level of integrity, motivation, accountability, perseverance, and alignment with Prolink’s values
 

PREFERENCES

Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process.  If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.