• Creates a safe and healthy environment that support the work of the health care team and contributes to patient and employee engagement.

• Creates a safe, comfortable and therapeutic environment for patients and families in accordance with standards and is respectful of patient’s rights. Monitors and evaluates quality, appropriateness and safety of the care provided by the department.

• Monitors and evaluates patient experience. Implements programs to continuously enhance patient experience. Implements nursing and/or organization’s solutions for quality or patient safety areas.

• Provides supervision and direction to department staff. 

• Facilitates professional growth and development including education and an effective performance appraisal process.  Activities include progressive and consistent developmental conversations and succession planning.

• Develops retention strategies to promote a positive work environment. Activities include staff and patient rounding to maintain high visibility. Promotes employee engagement with recognition activities.

• Provides clinical knowledge and leadership mentoring and support to staff. Initiates development and performance-based conversations. Provides opportunities for professional growth.  Cultivates interprofessional relationships and maintain high visibility on the nursing unit.

• Develops unit goals, action plans and outcomes that align with the nursing and organizational strategic plan. Engages all direct reports in meeting strategic unit goals. Implements strategies critical to the success of the service line and organization. 

• Communicates directly with physicians, clinical leaders, senior managers, other departmental personnel, patients and their families. 

• Monitors metrics included quality, patient experience, employee engagement, staff retention, and throughput.

• Implements and monitors department budget, expenses, and is fiscally responsible for unit.

• Complies with applicable regulatory, licensure and accrediting standards where applicable (The Joint Commission, CLIA, COLA, OSHA, AAAHC, etc).

What We Require:

Education: Graduate of professional nursing school. BSN at CMC due to Magnet designation, MSN preferred

Experience: Minimum of 3 years inpatient leadership experience is required; experience in inpatient oncology is required.

Licensure, certification, and/or registration: Currently licensed as Registered Nurse in the Commonwealth of Virginia. ONC certification required.

Life Support: AHA BLS-HCP required.

Other Minimum Qualifications: Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting and work competency skills.  Promotes a respectful, inclusive culture of service excellence. In Psychiatry and Behavioral Health must possess ability to appropriately handle/restrain patients who may be disruptive and/or physically violent.