CRM Coordinator (2025-3209) job

JOB SUMMARY

The CRM Coordinator directly supports the Client Relationship Manager, partnering with them to ensure their
accounts and client’s needs are addressed and handled in a timely manner.

RESPONSIBILITIES

• Provide administrative support to Prolink CRM with one or more large accounts
• Assist in daily and weekly reporting and QBRs to client
• Assist with timecard collection
• Assist CRM in talent selection, onboarding, compliance, and talent management
• Assist CRM in client communication and administrative functions regarding talent compliance files, onboarding and assignment offers
• Communicate with internal Prolink team on account updates, extension offers, and talent management
• Offer suggestions for process improvement
• Meet weekly, monthly, quarterly and annual metrics

REQUIREMENTS

• Ensures outstanding customerservice for all external employees
• Requires ability to use a variety of business or technical programs (spreadsheets, databases) to complete tasks
• Requires excellent interpersonal communication skills
• Bachelor’s Degree or College Coursework with corresponding experience
• Works under general supervision; resolves complex questions
• Candidates must possess the following characteristics and traits; leadership, motivation, sales ability, integrity
• and perseverance

PREFERENCES

• 1 years Recruiting or Coordinating experience
• Experience working in a team environment

Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process.  If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.