IT Intern (2026-3228) job in Cincinnati, OH

JOB SUMMARY

The IT Intern assists IT staff to perform basic level IT work. The IT Intern will provide direct technical assistance and support to Prolink employees. The IT intern is involved in activities such as troubleshooting technical issues, performing software updates, setting up equipment for new hires.

RESPONSIBILITIES
● Support sending and receiving company technology
● Perform computer imaging, staging, and installation
● Test computer equipment and accessories
● Support the IT team in maintaining hardware, software, and other systems
● Assist with troubleshooting issues via the helpdesk and provide technical support
● Organize and maintain IT resources

REQUIREMENTS 
● Enrollment in a college/university as a junior or higher
● Basic computer skills
● Experience with laptops and hardware
● Proficient in Microsoft Windows and Microsoft 365 products
● Strong problem-solving and troubleshooting skills
● Desire to learn
● Passion for technology
● Aptitude for learning new tasks quickly
● Ability to prioritize, multitask, and drive results

PREFERENCES

Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and/or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process.  If all minimum requirements are met, candidates with unique and/or diverse qualifications will also be given additional consideration.