Perspectives

Agency labor costs for travel nurses are a burden to all healthcare organizations. Every CFO who has stared at a travel nurse invoice knows the feeling. The shift got covered, the unit stayed safe,...

Premium pay used to fill vacant nursing positions. Not anymore. A single sign-on bonus is not a retention strategy. If you want to find top talent who will stick around for the long haul, it’s...

If your hospital is putting in the work to manage communication with a dozen different agencies, track down invoices, and go over on the workforce budget quarter after quarter, you are already...

For health system leaders steeped in workforce management challenges, like CHROs and CNOs, a traditional managed service provider (MSP) program represents a very specific set of services: it brings...

For six weeks this summer, 16 cities across the United States, Canada, and Mexico are hosting the largest FIFA World Cup in history: 48 national teams, more than 100 matches, and millions of fans...

For years, discussions about the nursing shortage have focused on burnout, retirement trends, and turnover. Those challenges remain real, but they no longer tell the whole story. In 2026, one of...

RCM staffing shortages in healthcare are nothing new. And unfortunately, they are projected to continue if something doesn’t change. Revenue cycle management (RCM) in healthcare is an ongoing...

When talking about healthcare BPO, a managed services program (MSP) is often missing from the conversation. Business process outsourcing (BPO) often includes coding, pre-authorization teams, and...

On the business side of a healthcare facility, you already know that every business decision is related to outsourcing in some way. Every cost conversion ties back to outsourcing. So what can you...

Healthcare surges are no longer the exception to the rule. With a wave of respiratory illnesses in February, a heat-wave that brings more trouble in July, a regional natural disaster in October,...